TRAVEL CONSULTANT / SAFARI SPECIALIST (HYBRID/REMOTE) – CAPE TOWN

TRAVEL CONSULTANT (HYBRID/REMOTE) – CAPE TOWN – R15000 to R18000 + Commission

We are currently recruiting for our client, an established Tour Operator that has been in existence since 2005, specialising in 2 separate products, photographic safaris and luxury family safaris. They create memorable travel experiences to Africa and the Indian Ocean for a high-end, international client base. We are searching for an experienced, passionate, and self-motivated TRAVEL CONSULTANT / SAFARI SPECIALIST to join their growing team. This is a fantastic opportunity for a high-performing individual, with a genuine passion for tailormade travel and delivery of the very highest standards in customer service. The successful candidate will have at least 5 years’ proven track record selling luxury, bespoke African trips to an international clientele. Based on their in-depth knowledge and sales conversion skills, the individual will be confident in working to KPIs and achieving sales targets. Exceptional communication and interpersonal skills are also essential in always offering outstanding customer service.

Duties & Responsibilities

RESPONSIBILITIESCuration of high quality, tailor-made itineraries for photographic safaris and family safaris.

End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications

Conversion of warm sales leads via email, telephone and video calls

High quality presentation of travel itineraries customised to the client’s unique requirements, along with supply of relevant supporting information and advice

Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business

Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio

Maintain up-to-date commercial knowledge of properties, flight routings and logistics

Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic. Our Client’s expertise is based on in-depth product knowledge and first-hand experience based on annual research trips.

Experience & Qualification

SKILLS AND EXPERIENCE ESSENTIAL

5 years Travel Consultant experience in a tailor-made travel environment

First-hand knowledge of our core destinations, specifically within sub-Saharan Africa

3 years’ experience working with complex Southern Africa and East African itineraries

Demonstrable sales performance in a target-driven environment

Excellent communication skills, both written and verbally

Outstanding customer service skills and attention-to-detail

Advanced levels of IT literacy

Highly-organised with strong time management skills

Results-orientated

DESIRED

In depth knowledge/experience of an Africa and the Indian Ocean Islands

PERSONAL ATTRIBUTES

Passionate about tailormade African travel

Motivated by sales targets

Enjoy working in a fast paced, collaborative environment

Committed to responsible tourism

PACKAGE

Basic salary - R15,000 a month

Excellent opportunity for earning commission

Opportunity for performance-related bonuses

Flexible, hybrid working

Structured training and continuous professional development

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.

Note: Only shortlisted candidates will be contacted for interviews

Job Types: Full-time, Permanent