Administration Coordinator

FMS Sales and Leasing is a subsidiary of the Faircape Group of companies who have been active in the Western Cape market for almost 40 years.

At FMS Sales and Leasing our rental services include assisting landlords by maintaining the occupancy of their properties and timely rental payments.

Our sophisticated electronic property management system and in-house maintenance service ensure optimal tenant placement and rental/property management; and our highly efficient service keeps clients choosing Faircape for all their residential needs.

We are currently looking for a Leasing Coordinator. The Leasing Coordinator will provide administrative support and document management within the Leasing Department and to administer and coordinate the leasing process so that agreements of the lease are expediently concluded and captured to the property management system.

If you are interested in working within a fast-paced environment then this is the position for you.

Tenant & Owner Enquiries:

• Handling tenant queries and ensuring they are attended to in a timely manner
• Log and follow up on any maintenance issues on behalf of the owners
• Manage maintenance deposits and refunds
• Respond to emails within 24 hours in a professional manner

Lease Renewals:

• Ensure that all renewals are done timeously and if a tenant is not renewing, ensure there is enough notice to fill an apartment
• Draft lease agreements ensuring all relevant information is reflecting
• Sending out terms and conditions and ensuring to receive appropriate signed documentation
• Coordinate renewal inspections
• Compile and give renewal packs with a completed checklists to the rental manager
• Ensure that tenants are being charged the correct rentals and top up deposit by timeously providing any changing information to the financial team.
• Saving all signed documentation to the correct folders

Filing Vacant Apartments / Inspections Process:

• Once a mandate form/notice has been received from an existing tenant, one must ensure to mark the property vacant on the relevant platforms and that the advertisement is posted on the websites.
• Respond to any advertisement queries that come through
• Give landlord the relevant feedback weekly ensuring that they are aware of what is going on with the property
• Arranging viewings with tenants and the viewing administrator calendar
• Submitting and processing application forms
• Managing the application process from start to finish
• Setting up and coordinating ingoing inspections

• Manage the inspections process (in, out, pre-out and routine) and ensuring that it is done accurately
• Keeping records of all inspections
• Ensure deposit refund report is kept up to date and that all refunds are paid within a timely manner

Requirements:

Qualifications:

• Relevant tertiary qualification advantageous

Experience:

• Relevant administrative experience
• Background and knowledge of property and/or rentals will be advantageous

Skills and Attributes:

• Computer literate (Google Docs Advantageous)
• Customer service orientated
• Strong verbal and written communication skills to effectively interact with landlords, tenants, and other stakeholders
• Providing exceptional customer service
• High accuracy and attention to detail ensures that all lease terms are documented correctly
• Able to perform in a fast working environment
• Deadline oriented

• Own transport
• No criminal record
• Contactable references
• Clear credit record

We offer Barista produced coffee available all day to all our staff at Claremont.

Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45-minute lunch break. The company allows employees, by approval of the direct manager, to work flexi-time between 07h00 and 18h00.

With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 23 000 Cost to Company per month. The amount offered will be dependent on qualifications, experience, and other market-related factors.

To see more about Faircape and what we have to offer go and look at our informative website -

https://faircape.co.za/

If you do not hear from us within two weeks, please deem your application unsuccessful.