Universal Advisor

FirstRand | Thohoyandou, Limpopo | ZA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the FirstRand with the position of Universal Advisor - FirstRand which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Universal Advisor - FirstRand below matches your qualifications. Good Luck: D

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing…...

Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
  • Connect with our customers by living up to our brand promise of how we can help you? at all times.
  • Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
  • Always conduct themselves in an ethical manner.
  • Adhere to the TCF (Treating Customer fairly) principles in all that you do.
  • Identify and sell/cross sell products aligned to customer needs.
  • Maximise channel optimisation opportunities identified aligned to customer needs.
  • Ensure activities support cost containment and reduction.
  • Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
  • Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
  • Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
  • Demonstrate behaviour in support of the organisational values.
  • Takes accountability for own performance, personal and career development.
  • Improve knowledge and competencies by completing training specific for role as per eCareers.
  • Contribute to the overall effectiveness and success of the team.
  • Maintain an ability to adapt to ever changing business and customer needs.
Job Details Application Closing Date 18/04/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

  • Company : FirstRand
  • Position : Universal Advisor
  • Location : Thohoyandou, Limpopo
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Universal Advisor job info - FirstRand Thohoyandou, Limpopo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Universal Advisor job info - FirstRand Thohoyandou, Limpopo in 17-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 17-04-2024

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