Logistics Controller

The purpose of Logistics Controller is to oversee day-to-day workflow. Coordinate, control and monitor collections and delivery dispatch in the logistics dispatch areas.

Job Objectives

Frontline collections

• Dispatching orders to 3PL.
• Execute urgent delivery requests.
• Build relationships with 3PL.
• Validate orders dispatched to 3PL verses orders received.
• Order prep for Barron deliveries.
• Invoice generation for international orders.

Delivery Dispatch

• Dispatching orders to 3PL.
• Execute urgent delivery requests.
• Build relationships with 3PL.
• Validate orders dispatched to 3PL verses orders received.
• Order prep for Barron deliveries.
• Invoice generation for international orders.

Cancellation and stock control

• Isolate and escalate cancelled orders.
• Handover cancelled orders to the returns team.

Customer service

• Build relationships with clients.
• Manage customer service.

Project planning

• Assist in assigned forward logistics projects.
• Check all required documents.
• Dispatch final products to clients’ requirements.

People management

• Assist logistics coordinator with scheduling the forward logistics team.
• Control timekeeping of the forward logistics team.

Route planning Route planning

• Preparation of next-day shipments according to routes.
• Handover shipments to the Barron driver.

Health and safety

Responsible for ensuring that health and safety policies are adhered to.

Housekeeping

• Organise and file department documents.
• Accountable for practising basic housekeeping principles to ensure that workstations are tidy.

• NQF 4 Matric/ equivalent - Essential
• NQF 5 Supply Chain Management - Desirable

English Comprehension
MS D365 – warehouse module
Verification Skills
Communication Skills
Product Knowledge
Leadership
Numeracy
Computer Literacy

• Reports to

Forward Logistics Senior Supervisor