Business Central Consultant

The D365 Business Central (BC) Functional Consultant will provide in-depth knowledge of the Microsoft Dynamics D365 Business Central application and serve as a SME by evaluating the customers’ requirements, business processes and current issues to provide effective solutions offered by EY. As a D365 Business Central (BC) Consultant you are responsible for delivery pertaining to the entire lifecycle of a project, beginning with pre-sales, moving through the implementation, and ending with support.

We are looking for an experienced, ambitious, energetic and self-driven D365 implementation consultant with a proven track record of experience in implementing Business Central solutions. If you have a keen interest in technological advancement, consulting and the implementation of software business solutions, this might just be the ideal opportunity for you.

Duties & Responsibilities

• Participate in discovery meetings with the client to understand current business processes that need to be incorporated into D365 BC.
• Work with the client to understand legacy data components and identify the appropriate location for such data in D365. Document mapping of that data for conversion by technical staff.
• Validation of business practices and processes in Dynamics based on discovery analysis.
• Conducting GAP analysis to determine the difference between application and business processes, including identifying opportunities to facilitate business transformations that align with best practices.
• Identify creative solutions for processes that aren’t fully accomplished by standard D365.
• Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution
• Translate functional business objectives and critical success factors into functional documents, including specifications, process flows, testing scripts, and other materials required for implementation documentation.
• Configure Business Central as appropriate to conform to implementation documentation.
• Train users in a hands-on methodology and develop training documentation.
• Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits.
• Maintain and expand client relationships through delivery of high-quality services.
• Fully utilize Microsoft Technology and the Microsoft Azure Stack (VSTS/Azure Dev Ops, PowerApps, Office 365, etc.).

Experience and qualifications

• 5+ years of significant industry experience
• 5+ years of D365 BC/NAV implementation experience required
• Minimum of 3 or more Dynamics 365 Business Central full life cycle implementations
• Experience in product creation and management, procurement and sales
• Experience with intercompany activities
• Experience with multiple legal entries management
• Ability to guide workflow procurement process
• Experience with associated tools and technologies such as SQL Reporting Services are highly desirable
• Exceptional interpersonal, communication and relationship building skills
• Ability to work in a fast-paced environment and effectively meet deadlines
• Excellent demonstration and presentation skills
• A passion for client success and enthusiasm for the products we implement
• Ability to travel to provide services to clients

• Desire to constantly assess and incorporate new technologies and software into their skillset
• Ability to recognize and incorporate client needs at a worker level
• Proactive approach in communicating project status and project risks to all parties, internal and external

Additional requirements (preferred):

• Advanced level of experience in warehousing and manufacturing
• Microsoft certifications in Dynamics D365 Business Central – highly desirable
• BA/BSc/BCom in Computer Science or Accounting preferred
• Experience using Microsoft’s Sure Step Methodology
• Knowledge of ISV solutions in the market