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CUSTOMER SERVICE REPRESENTATIVE

Ciazcon Consulting | Johannesburg, Gauteng | ZA

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Ensure that all incoming calls are answered promptly. Calls that need to be transferred must be transferred to the correct person....

CUSTOMER SERVICE REPRESENTATIVE Ciazcon Consulting Published May 24, 2024 Location Johannesburg, South Africa Category Administration / Front Desk / PA / Secretary Job Type Full-time Description

Currently we are searching for a Customer Service Representative for Johannesburg, South Africa.

Responsibilities of this Post:

  • Ensure that all incoming calls are answered promptly. Calls that need to be transferred must be transferred to the correct person.
  • Manage the day-to-day requirements of our customers.
  • Ensure that all orders received, either telephonically or by email are invoiced on that day and invoiced correctly the first time.
  • Liaise with internal Departments to resolve issues/queries.
  • Resolve Customer queries/complaints in a timely manner.
  • To keep and maintain records of all orders and relevant documentation for easy reference and auditing purposes.
  • Maintain operations by following policies and procedures reporting needed changes.
  • Contributes to working as a team effort to maintain high levels of service.
  • Ensure all Internal Controls are complied with and take ownership and responsibility of the process so that Internal and External audits are passed as per SOP.

Requirements of this Post:

  • Grade 12 certificate.
  • Previous experience as Customer Service Representative.
  • Good organizational, problem solving and administration skills, attention to detail is key.
  • Enthusiasm and flexibility, a Team Player, able to work alone or within a team, with good inter-personal skills.
  • Able to use own initiative and make decisions within the remit of the role.
  • Strong Customer facing skills, including clear and precise communication.

Information :

  • Company : Ciazcon Consulting
  • Position : CUSTOMER SERVICE REPRESENTATIVE
  • Location : Johannesburg, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the CUSTOMER SERVICE REPRESENTATIVE job info - Ciazcon Consulting Johannesburg, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies CUSTOMER SERVICE REPRESENTATIVE job info - Ciazcon Consulting Johannesburg, Gauteng in 24-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 24-05-2024

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