MCI Consultant

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. Position Overview: MRI is looking for someone who is excited by a challenge and is committed to moving our products, brand and client services forward. The successful applicant will focus on the MRI products. The position involves providing services to many of South Africa’s top property companies. This will include training, support and project implementation. Based in an office environment which is innovative, fun and caring, and offers great learning and growth opportunities. Responsibilities:

• Co-plan projects with projects manager.
• Drive project implementations to ensure effective system implementation.
• Be able to work on multiple projects simultaneously.
• Ensure projects are delivered on time and of satisfactory quality.
• New client training and consultancy services on MRI products.
• Keep client decision-makers informed of progress or lack thereof.
• Take part in project close-off meetings with clients and facilitate transfer to support procedure.
• Regular meetings with project manager on project progress.
• Provide training services to existing clients.
• Provide training on new system features.
• Provide product application support to existing clients.
• Assist with analysing complex support queries.

Knowledge and Skills:

• Positive presence and mindset.
• Good communication skills.
• Good commercial and business acumen.
• Strong relationship building skills.
• Self-motivated and able to work independently.
• Collaborative work in a team environment.
• Excellent time management skills.
• Good problem-solving skills.
• Detail Orientated
• Own transport and be able to travel (local and abroad)
• Ideally 1 to 2 years work experience

Education Qualification: B. Com (university degree), or BSc (Hons), Property Studies or similar degree We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.