Logistics Assistant - Supply Chain Services

Your key responsibilities will be working with the Global logistics team, 3rd Party Logistics and 3rd Party Manufacturing companies to support our systems and processes - from production through to delivery in the market. Specifically, your work will be supporting the achievement of on time production, despatch and delivery, to ensure customer satisfaction for the Nando’s Grocery business.

Qualification and Experience:

• Minimum qualifications at post senior school level
• Minimum of 2 years’ experience within a supply chain role, but ideally within logistics function of a multi-national business
• Knowledge of FMCG manufacturing, local and global logistics
• Previous experience of ERP systems
• Proficient and confident in Microsoft Office applications, including Excel

Key Competencies:

• Strong organisational skills and attention to detail.
• Excellent communication skills including written and spoken English.
• Ability to adapt when required to changing priorities, working calmly and effectively under pressure
• Be an Ambassador for Nando’s, with the ability to build a warm rapport with our business partners and markets
• A strong interest in FMCG, with ideally a passion for food.
• Able to work independently and own tasks
• Strong team player

• Work with the production and despatch administration process that includes stock receipts and stock despatch in ERP system.
• Work with 3rd Party Logistics companies to ensure accurate shipping documentation, produced in a timely manner.
• Communicate with freight suppliers via our 3rd Part Logistics companies to always ensure prompt despatch and delivery of shipments.
• Assist Customer co-ordinator in investigating issues related to dispatched orders.
• Provide support for the Customer Supply Chain team in communicating with customers on delayed shipments, prioritisation of despatch and proactivity.
• In conjunction with the Customer Supply Chain team, act as day-to-day point of contact for 3rd Party Logistics and 3rd Party Manufacturer queries.
• Plan and prioritise tasks to ensure the efficient operation, and continuously improve productivity.
• Maintain and share various weekly and monthly updates with 3PL’s, markets and internal to NGI
• Assist with clerical tasks and sharing of information related to audit requirements.
• Working closely with the Customer coordinator to ensure the Credit Note process is managed efficiently
• Support the monthly collation of market orders, processing of orders and forecast