Legal Liabilities Team Manager

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you! Minimum Qualifications Required

• Grade 12/Standard 10/NQF 4
• Related tertiary qualification

Minimum Experience

• Minimum 5 years’ experience in the STI environment
• Minimum 5 years Liabilities and/or Recoveries experience, specific to Motor Vehicle Accidents

Deliverables include, but will not be limited to

• Sound knowledge of Motor Vehicle Collisions and Apportionment of Damages Act
• Analytical thinking and strategic objective execution
• Sound knowledge of operations, systems and procedures pertaining to the Legal Department
• Redefining processes and procedures to optimize efficiencies within the Legal Department
• Managing Legal Liability and Recovery Ratios
• Ensure efficient service quality standards to clients, brokers and third parties
• Strong administration and reporting skills
• Risk Management
• Quality, compliance and accreditation
• Ability to apply Business Rules and Processes
• Services Knowledge
• People management
• Objectivity

Competencies Required

• Ability to lead a significant team of Recovery Specialists
• Ability to multi-task and work under pressure
• Ability to reach set targets
• Ability to analyze merits correctly
• Ability to argue merits and apportionments
• Ability to manage team’s portfolios
• Written and verbal communication skills
• Continues improvement and efficiencies
• Relationships and networking
• Self-motivated and inspire others
• Problem solving skills and solution oriented
• Managing and coping with stress and setbacks
• Delivering results and target orientation
• Commitment to personal and team goals
• Professionalism
• Excellent administration skills
• Provide technical guidance and support to the team and Department
• Must be highly proficient in dealing with clients at all levels
• Self-disciplined
• Good organization abilities

Knowledge and Skills Drive leads and service targets Coaching, quality and compliance Reporting and communication Management of employees Personal Attributes Decision quality - Contributing independently Interpersonal savvy - Contributing independently Plans and aligns - Contributing independently Directs work - Contributing independently Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 17 May 2024. Our commitment to transformation At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.