Admissions Officer

Direct Reporting Line:
Head: Student Recruitment

Vega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE’s Vega, Cape Town Campus has a vacancy for an Admissions Officer.

Duties and Responsibilities:

• Collaborates with the campus Student Recruitment team to generate student admissions related queries
  
• Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
• Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
• Escalates admission queries to the Admissions Manager.
• Liaises with the campus Student Recruitment team on the management of admission waitlists.
• Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
• Documents management and issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the Admissions Manager & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
• Works with the Admissions Manager on national admission projects.

• Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
• Verifies registrations against the admission criteria.
• Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved
• Manages the new student transfer process in conjunction with Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
• Processes new student SLP & NQP registrations as required by Head: Student Recruitment
• Takes ownertship of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student
• Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
• Follows up on all outstanding documentation and uploads once received.
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
• Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.
  

• Responsible for training all new student recruitment staff and continuous upskilling of sales team as changes to admission criteria/processes occurs
• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
• Performs other ad hoc administrative and/or reporting duties as and when required.

Competencies Required:

• Superior interpersonal and communications skills
• Computer proficiency
• Planning skills
• Time management skills
• Deadline and results driven
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirements:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

• Minimum of 2 years administrative experience (ideally with admissions experience).