Outbound Supply Chain Officer

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

The Opportunity

We are currently seeking a highly motivated individual to join our team as an Outbound Supply Chain Officer for our Johannesburg location (Midrand). The main purpose of the role is to ensure legal compliance and maintain import/export administration and control in line with government regulations. This involves reviewing contracts, coordinating with internal and external stakeholders, and selecting appropriate carriers/forwarders for shipments. As part of the Supply Chain/Operations team, you will define and implement outbound & export controls for Roche, coordinate outbound export supply chain requirements, and ensure transparency and traceability. Additionally, you will manage documentation, provide support to the export customer service, the Sales and Marketing team and Finance Business Partners and you will collaborate with Customer Experience Specialists to improve overall customer experience and strengthen the relationship between Roche and its customers.

Key Challenges

• Logistics and Export Customer Services - Coordinating and monitoring supply chain operations, ensuring effective utilization of premises, assets, and communication channels. You will be responsible for maintaining accurate records, preparing reports for management, and handling general administration and filing. Utilizing logistics IT systems, you will optimize procedures and coordinate export logistics based on availability and requirements. Communication with service providers and customers is crucial to achieve profitable deals and mutual satisfaction. You will also work closely with approved third-party transporters to meet customer requirements and compile export documents. Additionally, you will be responsible for planning and tracking the shipment of final products according to customer needs, as well as managing shipping costs, rates, and routing options to provide the best solution for clients.

• Logistics Compliance and Regulations - Ensure compliance with all export regulations and legislation, including hazardous goods, IATA, IACSSP, IMO and FMC. Responsible for customer requests on proper classification, country of origin and customs valuation.

• 3PL Management and Contract Management - Owning and managing all outbound logistics functions. This requires working closely with procurement and legal teams to ensure that supply chain operational requirements are met in contract drafting and negotiations. Additionally, the role involves supporting the selection of third-party logistics providers (3PL) by providing input on terms and reviewing them. Building relationships with 3PL stakeholders, addressing queries and raising concerns are also important aspects of the job. Finally, overseeing transporter suppliers, including discussions on service level agreements, route planning, and rates, is part of the responsibilities.

• Finance and Project Management - Controlling expenditure against budget, continuously seeking finance optimization opportunities and analyzing monthly financial performance with corrective actions. You will also be required to identify opportunities for continuous improvement and leading projects related to outbound operational efficiency.

Who you are as our ideal candidate:

• You have completed a NQF 6/7 qualification in Supply Chain Management, Logistics, Procurement, Finance or similar.

• You have at least 3 years experience in Supply Chain Management, Finance or a related field with knowledge of Inventory Management.

• Other requirements: Ability and willingness to travel.

If you are passionate about supply chain management, logistics and ensuring compliance, we invite you to apply for this exciting opportunity!

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche has played a pioneering role in healthcare as an innovator of products and services for the early detection, prevention, diagnosis and treatment of diseases. The company has operated in South Africa since 1947.The local office of Roche Diagnostics is based in Midrand, Johannesburg and it has offices throughout Southern Africa and Sub-Sahara Africa. We employ over 180 employees in our Diagnostics division.

Roche is an Equal Opportunity Employer.