Senior Account Manager

Our Mission

KHIPU Networks is an award winning company and one of the UKs & South Africas leading advanced system integrators, one of a very small number of companies who have the technical expertise and products to respond to the commercial and business challenges of customers. KHIPU Networks main focus is cyber security, which is implied in all of our innovative and often unique leading solutions which meet the common and specialist requirements of customers.

KHIPU Networks reviews the security environment as a whole and advises organisations on the best practices and applications to meet legal and company obligations. It constantly reviews new technologies to satisfy the emerging customer requirements. These areas can cover audit, compliance, remote access, e-mail, internet, and access / authentication across fixed or wireless networks.

Our company values are:

• COLLABORATION: We are a 100~ person strong company, and no matter what, everyone is willing to help each other out. It helps to provide the best service to our customers and suppliers, but also helps careers flourish.
• RESPONSIVE: Not only do we have a fully staffed 24*7 Support Desk who are always available to assist our customers at any time of the day, we operate in a rapidly evolving industry and our cutting-edge solutions reflect the changing needs of our industry and the world we all live in.
• FUN: Why work hard, if you cant have a little fun too? KHIPU are always involved in remarkable company-wide events from Murder Mystery nights at wine estates in Cape Town to Team Building in Plett… we know how to reward hard work!

The individual will be required to engage with existing and hunt for new prospects and customers, whether on the phone, face to face or written, to position our products and solutions, all the way through to the actual sale as well as on-going customer account management. This is a challenging and varied role, and will only suit a self-motivated individual wishing to develop their sales abilities and earn a high salary through successful wins.

Responsibilities

• Self-Motivated and willing to come out of your comfort zone, in order to excel to a senior sales person position, earning a high commission.
• Proven experience in working closely with customers, building relationships the right people in the organization
• Self-aware - the ability to identify your own weaknesses and short-falls and work with a team of senior sales people, to help improve and develop your skills.
• Demonstrate your understanding of the sales cycle, engaging with all during the process e.g. customer, manufacturer/supplier and senior management
• Be able to push the boundaries in order to close business
• Be capable of running your own sales campaigns whether into prospects or existing customers, will support from the sales team, suppliers and manufacturers
• Ability to work on own initiative and as part of a team
• Want to excel and move to the next level in your account management / new business sales career

Preferred Skills

• Proven experience in working closely with customers, building relationships with the right people in any organization
• Ability to articulate winning account plans and translate into tangible sales activities, successfully engaging internal or supplier sales support teams
• Self-aware - the ability to identify their own weaknesses and short-falls and work with a team of senior sales people, to help improve and develop their skills.
• Essential: Keenness and aptitude for working with a team and on their own.
• Understanding of Information Technology products, specifically "Network" related products (Firewalls, LAN, Wi-Fi, Core Network Functions).
• Fluent written and spoken English, competence in written dialogue (e.g. internal and customer emails)
• Excellent Telephone Manner
• Have a good understanding of MS office and CRM systems
• Valid Driving License for SA
• Essential: Keenness and aptitude for working with a team
• Confident to take responsibility for the maintenance function of the business
• Fluent written and spoken English, competence in written dialogue (e.g. internal and customer emails)
• Ability to work under pressure
• Outgoing, open minded, motivated and enthusiastic
• Maintain a professional and polite disposition at all times
• Have a good understanding of MS office
• Enjoy working with a team, where hard work is fun and rewarding

Additional Notes

Full training is given both internally and externally on our products, solutions and customer references. This role involves travel within SA.

Company Benefits

• Pension (Matched 5%)
• Private Health Care
• Annual Health Check
• Health Day
• Eye Tests
• Death-In-Service
• 26 days Annual Leave, increases with service to 31 days
• Birthday Leave