Call Centre Agent-2

FirstRand | Johannesburg, Gauteng | ZA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the FirstRand with the position of Call Centre Agent-2 - FirstRand which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Centre Agent-2 - FirstRand below matches your qualifications. Good Luck: D

Dear Future, Call Centre Agent. The role requires you to action incoming or outgoing customer calls, electronic communications and queries as per agreed…...

Job Description Dear Future, Call Centre Agent The role requires you to action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met Are you someone who can:
  • Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service
  • Demonstrate teamwork as a valued team player
  • Assess own performance through seeking timely and clear feedback and request training where appropriate
  • Contribute to innovation by finding faster and more accurate ways of working
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  • Build and maintain stakeholder relationships
  • Address customer needs in order to meet or exceed customer expectations
  • Act responsibly with work related resources to contribute to cost containment
  • Resolve customer queries received through inbound calls
  • Answer inbound calls in the eBucks call centre to provide product and service information to customers
You will be an ideal candidate if you:
  • Minimum: Matric
  • Minimum 1 to 2 years Call Centre experience
You will have access to:
  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate
We can be a match if you are:
  • Adaptable and curious
  • Have a proven successful track record.
  • Thrive in a collaborative environment
Are you interested to take the step? We look forward to engaging with you All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Job Details Application Closing Date 03/05/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Information :

  • Company : FirstRand
  • Position : Call Centre Agent-2
  • Location : Johannesburg, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Centre Agent-2 job info - FirstRand Johannesburg, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Centre Agent-2 job info - FirstRand Johannesburg, Gauteng in 30-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 30-04-2024

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